FAQs
Frequently Asked Question
You ask, we answer, some of the frequently asked questions we receive.
What is the quality certification process, and why is it important?
The quality certification process involves assessing and ensuring that products, processes, or systems meet specified quality standards. It’s important as it helps organizations demonstrate their commitment to quality, customer satisfaction, and continuous improvement.
What are the steps involved in the quality certification process?
The steps typically include defining quality objectives, establishing quality management systems, conducting internal audits, undergoing external audits by certification bodies, addressing non-conformities, and achieving certification.
Who conducts quality certification audits?
Quality certification audits are conducted by accredited certification bodies or registrars that specialize in assessing compliance with specific quality standards such as ISO 9001, AS9100, ISO 13485, etc.
What are the benefits of obtaining quality certification for my organization?
Benefits include increased customer confidence, enhanced market competitiveness, improved operational efficiency, better risk management, and access to new markets that require certified suppliers.
How long does it take to obtain quality certification for my organization?
The timeline can vary depending on factors such as the size and complexity of the organization, the readiness of existing quality management systems, and the efficiency of the certification process. It typically takes several months to a year or more.
What are the costs associated with obtaining quality certification for my organization?
Costs may include certification fees charged by the certification body, consultancy fees (if you choose to engage a consultant to assist with implementation), internal resources dedicated to preparing for the audit, and any necessary investments in infrastructure or training.
What are the common challenges organizations face during the quality certification process?
Common challenges include resistance to change, lack of resources or expertise, difficulty in aligning existing processes with certification requirements, and maintaining ongoing compliance after certification.
What are the key factors to consider when selecting a certification body?
Factors to consider include the accreditation status of the certification body, its reputation, expertise in your industry sector, geographical coverage, audit approach, and cost-effectiveness.
How can my organization maintain certification once obtained?
Maintaining certification involves continually monitoring and improving the effectiveness of the quality management system, conducting regular internal audits, addressing non-conformities, and undergoing periodic surveillance audits by the certification body.
Is it possible to transfer certification to another certification body?
Yes, it is possible to transfer certification to another certification body, but it typically involves a formal process and may require coordination between the current and new certification bodies.
